We are pleased to offer you a variety of shipping options. When checking out you will have the choice to use our standard shipping options that utilize real-time rates generated directly from USPS and UPS. We include free shipping for orders over $175 domestically and $250 internationally at standard service levels. You may also choose to upgrade your shipping through expedited services (at your expense. Please note that these options will not alter the time to produce your yarn, only the time in transit after it leaves our studio.) We also offer insurance that will guarantee replacement as noted below.

Yes. We Offer DHL Worldwide shipping as they offer prepayment of custom and duties charges shown at checkout. We also offer UPS International shipping, it does however, leave you in the dark as to what you would be paying for additional customs and duties fees.

When possible, items from multiple orders will be combined into the same package. This helps to reduce the number of packages sent to you and the additional packaging material to dispose of when you receive your orders. Combining items from multiple orders into a single package won't change the cost of shipping you pay for each order. You'll be charged separate shipping charges for each of your orders. But you will not be charged more than the total amounts quoted at checkout for all orders.

Absolutely! Your satisfaction is of utmost importance to us. We will accept yarns purchased from us directly that remain in their original sale condition (unwound with original label) within 30 days of receipt of your package. We do not offer free pre-paid return labels; if one is requested, please note the shipping cost will be deducted from your refund.

You can send returns to:

Plucky Returns, 362 Haynes Loop, Hastings, MI 49058

Please include with your return, the packing slip for the order as well as a note stating your preference for either a refund (credited back to the original method of payment) or store credit that can be used on a future order. Also, should you have any questions or concerns about yarn you wish to return, please contact customerservice@thepluckyknitter.com. We respectfully ask that inquiries not be made on social media. It is impossible to give your inquiry the attention it deserves unless you contact us directly, and we will not engage or discuss the details of your order publicly.

We strive to ensure the accuracy of your order when it ships, but if we have made a mistake on your order (e.g., incorrect base, additional skeins, etc.), we will certainly make it right for you. Please note: You must notify us within 14 days after receipt of your package so that we may document the return accordingly. 

Shipping problems happen from time to time. Although we make every effort to get your yarn to you as quickly as possible, sometimes situations arise that are out of our control. If you have any questions, please email us at customerservice@thepluckyknitter.com. (Note: We respectfully ask that inquiries not be made on social media. It is impossible to give your inquiry the attention it deserves unless you contact us directly, and we will not engage or discuss the details of your order publicly.)

Yes! We always recommend alternating skeins when knitting with more than one skein of the same color. Because each skein we hand dye is uniquely different, by alternating two at a time you will ensure random color distribution as opposed to any color blocking, or pooling.

Thank you for your purchase! We hope our bases and the fabrics they create will give you a wonderful knitting experience. To extend their life, we wanted to share a few tips and recommendations for both blocking and laundering.  

While we do our very best to ensure colorfastness in our yarns, a small amount of color transfer is not uncommon in hand-dyed yarns, particularly when combining the more brilliant, saturated colorways with a lighter one (think of washing a new pair of jeans with a bright white tee shirt). It is for these reasons that we fully embrace spritzing and steam blocking. It gives complete control over the areas you want to smooth and straighten, yet still allows the yarn to bloom and lets you decide just how much to let it grow. 

Most of our wool is considered superwash, and even for these we always recommend hand washing in a gentle wool wash such as Eucalan or Soak and then laying flat to dry. We pride ourselves on the luxurious fabrics that our bases create and due to the cashmere content in most, there are only a select few that we would consider machine washing (Feet Fingering) and even then, only with the most minimal agitation possible or even no agitation. When blocking or washing a NON-superwash, please be mindful to avoid warmer water temperatures and any agitation, as this may lead to the felting and/or shrinking of your fabric. 

When you do find the need to fully immerse a piece with several colorways, we suggest always creating a small swatch to soak first. All you need are just a few rows, no need to be in the pattern, just using all the colors. If the swatch does not bleed into itself, go ahead and bathe the full project with confidence. We have also had success using a Shout Color Catcher and/or a light vinegar rinse when immersing the various dark/light colorways together in a bath of cool water.  

You can learn more about the contents of each of our bases on the yarns tab of our website and if you have additional questions please don't hesitate to let us know. 

We hope this helps with your project planning!

Tonal - Shows tones of the same color throughout the skein and is considered solid.

Variegated - While still somewhat solid, this method allows for various undertones or over-washes to show throughout the skeins.

Speckled - Starts with a base color, then spots and speckles are added by hand, using one or more colors. 

Saturated - This is a term used to describe vivid colors. While all hand-dyed yarns can give off some excess dye, deeply saturated skeins will have a higher potential of bleeding. (See recommended Care Instructions here). 

Only one discount code can be used per order and cannot be combined with other promotions.

Unfortunately, winding is not a service we are able to offer at this time.

Our fibers originate from various locales around the world. We work with mills that meet our standards of excellence for the fibers they source, and they are blended to Plucky’s specifications before making their way to our studio here in Michigan where they are hand-dyed.